Commercial CRM
Companies, contacts, opportunities and commercial history stay connected to real forwarding activity.
Purpose-built for freight forwarders
The commercial operating system for ocean freight forwarders.
Ocean Freight OS connects CRM, RFQs, pricing, quotations, booking and commercial communication in one freight-specific workspace — from the first customer request to the final quote.
FCL & LCLReefer & OOGDoor / Port combinationsIncoterm-aware workflows
Ocean Freight OSCommercial workspace preview
Built around the commercial details freight forwarders handle every day
20DC40HC45HCReeferOpen TopFlat RackLCL / CBM
Everything in one commercial workspace
A richer operating view for modern forwarding teams.
Keep customer context, RFQs, pricing, quotations, booking activity and commercial follow-up visible in the same system instead of rebuilding the same shipment across disconnected tools.
One connected commercial workflow
Freight-specific capabilities, not a generic CRM with a freight label.
Ocean Freight OS is designed around the way freight forwarding teams actually build business.
RFQ Management
Capture route, cargo, service scope, Incoterm and equipment once and carry it through the workflow.
Quotation Builder
Turn one customer request into multiple commercial scenarios without rebuilding the shipment.
Pricing Workspace
Manage buying rates, selling rates, surcharges and margin decisions in one commercial flow.
LCL Smart Cargo
Use structured cargo dimensions, quantity and weight for CBM-oriented LCL workflows.
Email Campaigns
Prepare targeted commercial communication from the same customer ecosystem used by sales and pricing.
Pricing & quotation intelligence
Smarter pricing for higher margins.
Compare buying and selling rates, structure charges, build multiple commercial scenarios and keep margin visibility close to the final quotation.
Buying & selling ratesMulti-scenario quotesMargin visibilityEquipment-based pricing
Explore Pricing
Commercial communication
Turn your customer database into a commercial growth engine.
Commercial Suite brings Email Campaigns, customer segmentation and campaign history into the same environment used for CRM, RFQs and quotations.
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Targeted campaignsBuild freight-focused updates for selected customers and trade lanes.
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Customer segmentsOrganize audiences by commercial relevance rather than disconnected spreadsheets.
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Provider delivery integrationsPlanned provider-level sending and delivery tracking will be labeled as roadmap until live.
Analytics & reporting
See what is moving your commercial performance.
Commercial Suite is designed to give teams clearer visibility into RFQ volume, quotation turnaround, conversion, revenue pipeline and team activity.
RFQ funnelConversionRevenue pipelineTeam activity
Benefits
Why forwarding teams move faster with Ocean Freight OS.
Replace fragmented spreadsheets, inbox searches and repeated data entry with one commercial workspace built around forwarding logic.
01
Faster quotation turnaroundMove customer requirements from RFQ to pricing and quotation without recreating the shipment at every step.
02
Better commercial visibilityKeep rates, margins, quote status and customer context visible to the people who need them.
03
Fewer missed follow-upsCentralize commercial activity so opportunities do not disappear across personal inboxes and spreadsheets.
04
Standardized workflowsGive sales, pricing and operations a consistent freight-specific process without forcing every team into generic CRM logic.
Commercial visibilityOne workspace
WorkflowRFQ → Quote → Book
How it works
One connected workflow from customer request to booking.
Ocean Freight OS keeps commercial context moving forward instead of rebuilding the same shipment across disconnected tools.
Live commercial flowCustomer Request → Rate Collection → Pricing → Quotation → Booking
01Customer RequestCustomer, route, cargo, Incoterm and service scope captured once.
02Rate CollectionCarrier and partner procurement connected to the same opportunity.
03PricingBuying rates, charges and margin decisions structured in one workspace.
04QuotationBuild customer-facing options and multiple commercial scenarios.
05Win & BookCarry the won business into booking and operational follow-up.
Plans for every forwarding team
Choose the commercial scope that fits your forwarding team.
Three clear packages. One freight-specific platform. Start with the commercial depth your team needs today and scale when your workflow grows.
Core Commercial
$99 / month
Up to 3 users
- CRM, RFQ, Quote & Booking
- FCL / LCL / Reefer / OOG
- Equipment & Incoterms®
- Partner Procurement
- Advanced pricing
- Multi-scenario quotations
- Customer Portal
Commercial Suite
$249 / month
Up to 7 users
- Everything in Core Commercial
- Email Campaigns
- Finance & Job Costing
- Advanced reporting & BI
- Automation
- Roles & permissions
Enterprise / Custom
From $599 / month
8+ / custom
- Everything in Commercial Suite
- Multi-office
- API & integrations
- Custom workflows
- Data migration & onboarding
- Dedicated account & support
Ready to transform your commercial workflow?
See Ocean Freight OS in action.
Tell us how your team handles RFQs, pricing and quotations today. We’ll focus the walkthrough on the workflow that creates the most manual work for you.